UDROZE
Shopping guide
Two ways to shop
Purchase directly from UDROZE using the store purchase button on a product page, or select “Shop on Amazon” where available. The Amazon link opens the corresponding listing in a new tab. Prices, stock, delivery and return arrangements may differ between channels.
Delivery from UDROZE
| Regions | North America, Europe and the United Kingdom. Available destinations are confirmed at checkout. |
|---|---|
| Shipping | Shipping charges and available delivery options are shown at checkout. |
| Estimated delivery | Approximately 7 days. Delivery times are estimates and may vary by destination or customs processing. |
Review the shipping charge and available delivery options at checkout before completing your order. For questions about a destination or duties, contact yinianwu3@gmail.com.
Returns & exchanges
For a purchase made on this website, contact yinianwu3@gmail.com with your order number and the reason for your request. You may request a return or exchange within 7 days of receiving your order. For returns unrelated to a product quality issue, the buyer pays return postage. Please contact us before sending an item back so we can provide return instructions.
This voluntary 7-day policy does not limit your statutory rights. Where the EU or UK statutory right of withdrawal applies, you may notify us of cancellation within 14 days of delivery. Your rights concerning faulty or misdescribed goods remain unaffected.
For purchases completed on Amazon, use the order support and return options shown in your Amazon account.
Frequently asked questions
Why is a piece unavailable in the store?
Store and Amazon availability can differ. If the store purchase button shows sold out, you can check the Amazon listing using the separate button, where provided.
How do I choose a colour or size?
Check the selected product, available options and measurements on its product page. If you continue to Amazon, confirm the colour and size again before ordering.
How can I ask about my order?
Email yinianwu3@gmail.com with your order number. For an Amazon purchase, use Amazon’s order support.
How should I care for my jewellery?
Keep pieces dry, avoid perfume and chemicals, and store them separately. Read our jewellery care guide for more information.